| syyeda.salma.83@gmail.com |
1. Order Processing
All orders are processed after successful payment confirmation. Standard products are usually processed within 2 to 5 business days.
Customized, stitched, or hand embroidery products may require additional processing time depending on the design work.
2. Shipping Timeline
Estimated delivery timelines:
Maharashtra: 3 to 7 business days
Other Indian states: 5 to 10 business days
Delivery timelines may vary during festivals, sales periods, or due to courier delays.
3. Shipping Charges
Shipping charges, if applicable, will be shown during checkout before payment confirmation.
4. Delivery Partners
Salsha may use third-party courier and logistics partners for product delivery.
5. Tracking Information
Customers will receive order tracking details through WhatsApp, SMS, or email once the order is shipped.
6. Incorrect Address
Customers are responsible for providing the correct shipping address and contact details. Salsha is not responsible for delivery issues caused by incorrect information.
7. Delayed Delivery
While we aim to deliver orders on time, delays caused by courier services, weather conditions, natural events, or unforeseen circumstances are beyond our control.
8. Damaged Package
If the package appears damaged during delivery, customers should immediately contact Salsha with photos or videos of the package and product.
9. Contact Support
For shipping or delivery-related support, customers can contact Salsha through official WhatsApp or email channels.
Contact Us
Salsha
Second Floor Flat No.2 Happy Homes Kharadi Road Tukaram Nagar Kharadi, Pune, Maharashtra - 411014, India
Call Us : View Mobile Number
E-mail : syyeda.salma.83@gmail.com
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